Terms of service

1. General

By accessing this website and purchasing Dispoozal® products, you agree to be bound by these Terms of Service. If you do not agree, you must not use this website or purchase our products.

2. Product Use

Dispoozal® is designed to assist with the disposal of used nappies and wipes during nappy changes.

By purchasing and using this product, you agree that:

• The product is intended for use by responsible adults only.
• The product must only be used for its intended purpose.
• The product must be used in accordance with all instructions provided.
• Dispoozal® is not a toy and must not be handled or used by children.

3. Safety Warning

Dispoozal® bags and packaging materials may present a choking and suffocation hazard, particularly to infants and young children.

To reduce risk:

• Always keep bags out of reach of babies and children.
• Do not allow children to play with bags or packaging materials.
• Never leave your baby unattended during a nappy change.
• Ensure used bags are disposed of safely and responsibly.
• Always ensure the Dispoozal® is securely and correctly attached in accordance with the supplied instructions before each use.
• Do not allow children to touch, climb on, hang from, or otherwise interact with the Dispoozal®, its mounting clamp, or any other component.
• Use the product only as intended, and do not exceed its intended capacity or load.

Failure to follow these safety instructions increases the risk of injury to your child, yourself, or others, and may result in the product detaching, malfunctioning, or being used unsafely.

4. Product Compatibility

It is the customer's responsibility to ensure their change table is compatible with the Dispoozal® before installation and use.

Customers are encouraged to review our Compatibility Guide before purchasing to ensure their change table is suitable for use with the Dispoozal®. If you are unsure whether your change table is suitable, please contact us before placing your order.

Installing or using the Dispoozal® on a change table that is incompatible, unsuitable, or not in good condition may result in marking, scratching, denting, or other damage to the table's surface or finish. See Section 6 (Limitation of Liability) below.

5. Acknowledgement of Risk

By purchasing Dispoozal® products, you acknowledge that:

• You understand the potential risks associated with the use of the product, including its bags, mounting clamp, and other components.
• You accept responsibility for the safe installation, handling, storage, and use of the product.
• You will take all reasonable precautions to prevent harm, including ensuring adequate adult supervision of any child during use.
• You accept that incorrect installation, use, or supervision may result in injury to yourself, your child, or others.

6. Limitation of Liability

To the maximum extent permitted by law, Dispoozal®, its owners, employees, affiliates, distributors, and partners shall not be liable for any loss, injury, or damage arising from:

• Misuse of the product.
• Failure to follow instructions or safety guidelines.
• Improper storage or handling.
• Use of the product for unintended purposes.
• Damage to change tables, furniture, or other property arising from the installation, use, or removal of the product.
• Injury to the user, their child, or any other person arising from the installation, use, or removal of the product.
• Inadequate or absent adult supervision of a child during use of the product.
• Use of the product by a child, or a child accessing, playing with, or otherwise interacting with the product or its components, including the bags, mounting clamp, or dispenser.
• Incorrect, incomplete, or insecure installation of the product, including the mounting clamp.

This includes, but is not limited to, damage caused by the product's clamp mechanism where the change table is incompatible, unsuitable, or not maintained in good condition, or where installation, use, or removal has not been carried out in accordance with our Compatibility Guide and product instructions.

This also includes, but is not limited to, injury resulting from a child accessing bags or packaging materials, a child interacting with the mounting clamp, bag holder, or dispenser, or the product not being securely and correctly attached in accordance with the supplied instructions. Adult supervision of children is required at all times during use.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law, including guarantees that cannot be excluded. In particular, nothing in these Terms is intended to exclude, restrict, or modify any liability that cannot be excluded, restricted, or modified by law, including liability for death or personal injury caused by negligence to the extent such liability cannot lawfully be excluded.

7. Orders

By placing an order, you confirm that:

• You have read and understood these Terms of Service.
• You agree to be bound by them.
• You accept the safety warnings and usage requirements.

8. Pre-Orders

Dispoozal® may offer products for purchase on a pre-order basis.

By placing a pre-order, you acknowledge and agree that:

• The product is not currently available for immediate dispatch and will be shipped once stock becomes available.
• Estimated dispatch and delivery timeframes are provided as a guide only and may change.
• Delays may occur due to manufacturing, shipping, or other factors outside our control.

If your order contains both in-stock and pre-order items, we may:

• Ship items together once all products are available, or
• Ship items separately at our discretion.

By completing a pre-order purchase, you agree to wait until the product becomes available for dispatch.

If there are significant delays or changes to your order, we will make reasonable efforts to notify you.

Nothing in this section limits your rights under the Australian Consumer Law, including your rights to remedies for goods not supplied within a reasonable time.

9. Changes to Terms

Dispoozal® reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

10. Intellectual Property

Dispoozal® is a registered trademark. The design and mechanism of the Dispoozal® product are the subject of a pending patent application.

All trademarks, trade names, logos, product designs, packaging, website content, and other intellectual property associated with Dispoozal® are owned by, or licensed to, Dispoozal® and are protected by applicable intellectual property laws. Nothing in these Terms grants any license or right to use, reproduce, copy, imitate, or create derivative works from any Dispoozal® trademark, patent, design, or other intellectual property without our prior written consent.

Dispoozal® is used as a trademark throughout this website and in all associated materials, whether or not the ® symbol appears alongside every individual use. Omission of the ® symbol in any instance does not waive, and must not be construed as waiving, any trademark or other intellectual property rights.